Payment Information

Last Updated: October 19, 2026

Quick summary

Prices and checkout charges are shown in USD. Only the payment methods displayed for your order at checkout are available. Eligible return refunds are initiated to the original payment method within 10 calendar days after receipt and inspection; your provider may take additional time.

Currency and total charges

Our store currency is USD. Review the product price, any applicable taxes, shipping charges, and the final order total before submitting payment. Standard shipping is free within our delivery area. Taxes, where applicable, are shown at checkout. We do not add an undisclosed payment surcharge after you approve an order.

Available payment methods

Payments are handled through the payment services made available during Shopify checkout. The payment options available for a particular order may depend on your device, location, currency and checkout eligibility. A payment method is available only when presented during checkout. Footer icons are informational and do not guarantee availability for every order; we do not claim that every wallet or card is enabled.

Authorization and pending charges

Your issuer may place an authorization or temporary hold when a payment is attempted. A pending authorization is not necessarily a completed charge. The issuer determines how long a released hold remains visible. Contact your issuer and our support team if you need help understanding a pending transaction.

Declined payments and duplicate transactions

Check your billing details and available funds, then contact your payment provider if a payment is declined. Avoid repeatedly resubmitting payment while an order confirmation is uncertain. If you suspect a duplicate completed charge, contact us with the order number and transaction date; do not email full card details.

Security and verification

We may request reasonable order verification to help prevent fraud. We will never ask you to send a full card number, CVV, password or verification code by email. We do not require payments to a personal account, off-site bank transfers or cryptocurrency. Use only the checkout payment flow.

One-time purchases

Our current catalog is offered as one-time purchases; we do not add an automatic renewal merely because you buy a product. Any future recurring arrangement would require clear terms and affirmative acceptance before payment.

Refunds and responsibilities

For an approved return, we will issue the refund to the original payment method within 10 calendar days after receiving and inspecting the returned item. Your bank, card issuer, or payment provider may require additional time to post the credit to your account. Shopify and payment providers process transactions; Zvakwana remains responsible for the sale, fulfillment and support described in our policies. Read the Refund Policy for full eligibility.

Contact Zvakwana

Email: support@zvakwana.com
Phone: +1 (620) 222-2456
Business correspondence address: 1125 N 2ND ST APT 4G, Burlington, KS 66839, United States
Website: zvakwana.com (currently accessible through our original Shopify address).

Business correspondence address only. This is not a walk-in retail store.

For returns, contact us first. We will provide a prepaid return label and the correct return address. Do not send returned goods to our business correspondence address unless instructed to do so.