Privacy Policy

Last Updated: October 19, 2026

Quick summary

We use personal information to run the store, process orders and provide support. Optional analytics or advertising tools, if enabled, are subject to applicable choices. Contact us to exercise applicable privacy rights; viewing this policy is not consent to optional tracking.

Information we collect and its sources

We receive contact details, shipping and billing details, order contents, transaction references, support messages, and return information from you when you browse, order or contact us. Shopify, payment services and other technical providers may supply order or security information. Browser, device, network, IP address and usage information may be collected through the services used to operate the website. We do not ask you to email full payment-card numbers, CVV codes, passwords or one-time security codes.

How we use information

We use information to present products, process payments and orders, arrange delivery, communicate about purchases, handle cancellations and returns, answer questions, prevent fraud, maintain security and meet legal obligations. Where permitted, we may use preferences to improve the store or send marketing that you can opt out of. We do not treat a purchase as blanket consent to unrelated marketing.

Shopify and service providers

Our store runs on Shopify. Information is shared as needed with Shopify, checkout payment providers, delivery providers and technical or support services involved in operating the store. These providers may process information under their own terms and privacy notices. We may disclose information when legally required, to protect rights and security, or in connection with a lawful business transfer, subject to applicable safeguards.

Cookies and similar technologies

Necessary cookies support the cart, checkout, security and store operation. Preference cookies may remember choices. Analytics and advertising cookies or pixels, if enabled, may measure use or advertising effectiveness. Manage optional categories using the privacy controls offered for your region and browser; where a consent banner is provided, you may change your selection there. Browser settings can restrict cookies, although core features may be affected. Closing a banner does not establish that no tracking occurs, and reading this notice is not consent.

Google and advertising features if enabled

If Google Analytics, Google Ads, conversion tracking, remarketing, Enhanced Conversions or personalized advertising is enabled for this store, those services may use permitted identifiers, device information, event data or appropriately processed customer data for their stated purposes, subject to applicable consent and opt-out requirements. This paragraph explains possible functions and does not claim these tools are currently enabled. We do not use policy wording to substitute for required permission or actual configuration.

Embedded Google Maps

Our homepage and Contact page load an embedded Google map directly when viewed. This can send your IP address, browser or device details and related technical requests to Google even if you do not interact with the map. Google’s processing is subject to its privacy notice. You may use our written address and contact details without interacting with the map.

Retention and security

We keep information for as long as reasonably needed for orders, support, returns, legal duties, disputes and legitimate business records. Retention varies by the information and purpose. We apply reasonable safeguards, but no online system can be guaranteed completely secure. Avoid sending sensitive information that is unnecessary to your request.

Children and international processing

The store is intended for general adult shopping and is not directed to children under 13. If you believe a child has supplied personal information, contact us. Shopify and providers may process information outside your state or country, subject to applicable legal safeguards.

US state privacy rights and choices

Depending on your location and applicable law, including California’s CCPA/CPRA where applicable, you may have rights to know or access information, correct inaccuracies, delete information, obtain a portable copy, and opt out of the sale or sharing of personal information or targeted advertising. Some laws provide a right to limit certain uses of sensitive information. Rights depend on legal applicability and exceptions. We do not retaliate for exercising protected rights. Use Your Privacy Choices or email us with the subject Privacy Request. Where legally required, we honor recognized Global Privacy Control signals for applicable sale, sharing or targeted-advertising opt-outs.

Requests, authorized agents and verification

Describe the right you want to exercise and provide enough information to locate your relationship with us, such as the email used for an order. We may verify identity using proportionate information and may ask an authorized agent for evidence of authorization. Where permitted, we may require the consumer to verify directly. Do not send government identification unless we explain a secure, necessary process. We respond within the time required by the law applicable to your request and notify you of a permitted extension and its reason where required; we do not promise one deadline for every state.

Appeals and questions

If we deny a request and applicable law provides an appeal, email support@zvakwana.com with Privacy Appeal, the original request date and the reason you believe it should be reviewed. We will review and respond within the applicable legal period and explain further complaint options where required. You may contact the relevant state regulator or attorney general where available. Contact us with privacy concerns or questions. Updates to this notice will be reflected in the Last Updated date.

Contact Zvakwana

Email: support@zvakwana.com
Phone: +1 (620) 222-2456
Business correspondence address: 1125 N 2ND ST APT 4G, Burlington, KS 66839, United States
Website: zvakwana.com (currently accessible through our original Shopify address).

Business correspondence address only. This is not a walk-in retail store.

For returns, contact us first. We will provide a prepaid return label and the correct return address. Do not send returned goods to our business correspondence address unless instructed to do so.