Shipping policy

Last Updated: October 19, 2026

Quick summary

Free Standard shipping to the 50 United States and Washington, DC, with no minimum purchase. Processing takes 1–2 business days; transit after dispatch is estimated at 2–4 business days; total estimated delivery is 3–6 business days.

Delivery area and cost

We ship to the 50 United States and Washington, DC. We do not offer international delivery. Standard shipping is free, with no minimum order. Availability for a particular address is confirmed at checkout. US territories and military APO/FPO addresses are not part of our standard delivery area. Please contact us before ordering to a PO Box if delivery eligibility is uncertain.

Processing and estimated delivery

Orders are processed in 1–2 business days. After dispatch, estimated transit is 2–4 business days, giving a total estimated delivery time of 3–6 business days. Business days are Monday through Friday, excluding US federal holidays. These are estimates, not guaranteed arrival dates. Alaska and Hawaii delivery depends on carrier service and the address accepted at checkout; contact us if a delivery deadline matters.

Tracking and delivery problems

We provide tracking when available after dispatch. Carrier scans may take time to update. Check the shipping address before placing the order. Contact us if tracking is missing, a parcel is delayed, or delivery is marked complete but the parcel cannot be found. We will review the shipment and coordinate an appropriate resolution; do not assume that a carrier scan removes your consumer rights.

Delayed dispatch and cancellations

If we cannot ship within the promised timeframe, we will notify you and let you choose whether to accept a new shipping timeframe or cancel for a prompt refund. Contact us as soon as possible to request an address change or cancellation before dispatch. Once dispatched, changes may not be possible; eligible returns remain covered by our Refund Policy.

Related information

See our Refund Policy for return eligibility and our Payment Information for checkout totals.

Contact Zvakwana

Email: support@zvakwana.com
Phone: +1 (620) 222-2456
Business correspondence address: 1125 N 2ND ST APT 4G, Burlington, KS 66839, United States
Website: zvakwana.com (currently accessible through our original Shopify address).

Business correspondence address only. This is not a walk-in retail store.

For returns, contact us first. We will provide a prepaid return label and the correct return address. Do not send returned goods to our business correspondence address unless instructed to do so.